Terms of Service and Privacy Policy

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and UntatMe ("Company," "we," "us," or "our") governing your access to and use of the UntatMe website, mobile application, and related services (collectively, the "Service"). By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use our Service. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting. Your continued use of the Service following any such modification constitutes your acceptance of the modified Terms.

2. Description of Service

UntatMe operates as an online directory and information platform that connects consumers with tattoo removal service providers, including but not limited to medical professionals, dermatologists, cosmetic surgeons, and specialized clinics (collectively, "Providers"). Our Service aggregates, organizes, and displays business information, reviews, ratings, contact details, and other relevant data to assist users in locating and evaluating tattoo removal services.

We are not a healthcare provider, medical practice, or treatment facility. We do not provide medical advice, diagnoses, treatments, or professional medical services. All medical decisions should be made in consultation with qualified healthcare professionals. The information provided through our Service is for informational purposes only and should not be considered a substitute for professional medical advice.

3. User Eligibility and Account Registration

You must be at least 18 years of age to use our Service. By using our Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You shall not:

• Submit false, misleading, or fraudulent information
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Engage in any form of harassment, abuse, or discrimination
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated systems, bots, or scripts to access or interact with our Service
• Interfere with or disrupt the integrity or performance of our Service
• Collect or harvest personal information of other users without consent
• Use our Service for any commercial purpose without our express written consent
• Violate any applicable laws, regulations, or third-party rights

5. Content and Intellectual Property

All content, features, and functionality of our Service, including but not limited to text, graphics, logos, images, software, and the compilation thereof, are owned by UntatMe or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted by applicable law or as expressly provided in these Terms.

By submitting content to our Service, including reviews, ratings, comments, or business information, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

6. Third-Party Content and Services

Our Service may contain information about third-party providers, links to third-party websites, or integrations with third-party services. We do not endorse, warrant, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and such third parties, and we shall not be liable for any loss or damage arising from such interactions.

Provider information displayed on our Service is obtained from various sources, including public records, provider submissions, and third-party data aggregators. While we strive to maintain accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or reliability of such information. Users are advised to verify all information directly with providers before making any decisions.

7. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL UNTATME, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to defend, indemnify, and hold harmless UntatMe and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of the Service; (ii) your violation of these Terms; (iii) your violation of any third-party rights; or (iv) any content you submit to the Service.

9. Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

You may terminate your account at any time by contacting us. Upon termination, we may retain certain information as required by law or for legitimate business purposes.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware, and the parties hereby consent to personal jurisdiction and venue therein.

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in Delaware, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

1. Information We Collect

Personal Information: We collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, postal address, and any other information you choose to provide when creating an account, submitting reviews, or contacting us.

Business Information: If you are a healthcare provider or business owner, we may collect professional information such as business name, address, phone number, website, services offered, credentials, and other business-related details.

Automatically Collected Information: We automatically collect certain information when you visit our Service, including your IP address, browser type and version, operating system, referring website, pages viewed, time spent on pages, access times, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To process and respond to your inquiries and requests
• To create and manage user accounts
• To display business listings and facilitate connections between users and providers
• To send administrative communications and service updates
• To analyze usage patterns and optimize our Service
• To prevent fraud and ensure the security of our Service
• To comply with legal obligations and enforce our Terms
• To conduct research and analytics to improve our offerings

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Public Listings: Business information submitted for directory listings is displayed publicly on our Service
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service, such as hosting, analytics, and customer support providers
• Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Consent: We may share information with your explicit consent or at your direction

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server environments, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate personal information
• Deletion: The right to request deletion of your personal information
• Portability: The right to request a copy of your personal information in a structured format
• Objection: The right to object to certain processing of your personal information
• Restriction: The right to request restriction of processing under certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information. You also have the right to opt-out of the sale of your personal information, though we do not sell personal information.

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Service and updating the "Effective Date" at the top of this policy. Your continued use of our Service after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Information

For questions about these Terms of Service or Privacy Policy, please use our contact form.